Help & support

How can we help?

Fast, human support for admins, residents, house owners, guards and partners. Most questions are answered within a couple of hours during support hours.

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Frequently asked

What is ResiSmart?+

ResiSmart is an all-in-one platform for housing societies. It brings gate security, maintenance billing, complaints, committee governance, amenities and local partners into one connected system — a web dashboard for admins and mobile apps for residents, guards and partners. Owners of independent houses and local shops can use it too, without a society.

Do I need to download an app?+

No. You can continue in your browser and sign in to the web app right away — everything works there. Residents, guards and partners also get mobile apps for day-to-day use; the store badges on this page turn into links as each app goes live.

Which apps are available?+

There are three mobile apps — Resismart for residents, admins and house owners, RS Guard for the gate, and RS Partner for local shops and services — plus the full web dashboard.

I own an independent house, not a flat in a society. Can I use ResiSmart?+

Yes. Register your home in a few minutes — no society and no plan needed. You can collect rent from tenants, raise bills, keep meter readings and see who is at your door, on the web or in the Resismart app.

I run a shop or a service. How do I join?+

Register your business and finish your profile — nearby residents can then find you. You get an online storefront, orders and bookings, a khata, offers and GST billing — on the web or in the RS Partner app.

Is ResiSmart available in Hindi?+

Yes. The apps and dashboard support English and हिंदी, and you can switch language anytime.

How does my society get started?+

An admin registers the society, adds blocks, flats and residents (one by one or via bulk upload), and invites the committee. Residents and guards are then invited to their apps. Once ResiSmart approves the society it starts on the free tier — no card needed — and you can upgrade when you’re ready.

Is my society’s data secure?+

ResiSmart is multi-tenant with strict per-society isolation and role-based access, so each member only sees what their role allows. Payments, visitor records and resident data stay scoped to your society.

Help & support