Help & support

How can we help?

Fast, human support for admins, residents, guards and partners. Most questions are answered within a couple of hours during support hours.

Browse by topic

Getting started

  • Registering your society
  • Inviting residents, guards & committee
  • Switching between EN / हिंदी
  • Signing in with OTP or password

Gate & visitors

  • Scanning passes in the Guard app
  • Approving a visitor from the Resident app
  • Recording helpers & staff at the gate
  • Blocklist and overdue visitors

Billing & payments

  • Raising maintenance bills
  • Paying dues online
  • Recording cash / cheque / UPI
  • Plans, auto-pay & invoices

Account & privacy

  • Changing phone or email
  • Roles & permissions
  • Deleting your account
  • Privacy questions

Frequently asked

What is ResiSmart?+

ResiSmart is an all-in-one platform for housing societies. It brings gate security, maintenance billing, complaints, committee governance, amenities and local partners into one connected system — a web dashboard for admins and mobile apps for residents, guards and partners.

Do I need to download an app?+

No. You can continue in your browser and sign in to the web app right away. Residents, guards and partners also get dedicated mobile apps on Android and iOS for day-to-day use — links are on this page.

Which apps are available?+

There are three mobile apps — ResiSmart · Society for residents and admins, ResiSmart · Guard for the gate, and ResiSmart · Partner for local shops and services — plus the full web dashboard for society administration.

Is ResiSmart available in Hindi?+

Yes. The apps and dashboard support English and हिंदी, and you can switch language anytime.

How does my society get started?+

An admin registers the society, adds blocks, flats and residents (one by one or via bulk upload), and invites the committee. Residents and guards are then invited to their apps. You can start on a free tier and upgrade when you’re ready.

Is my society’s data secure?+

ResiSmart is multi-tenant with strict per-society isolation and role-based access, so each member only sees what their role allows. Payments, visitor records and resident data stay scoped to your society.

Useful links

Report a security issue

Found a vulnerability? Email info@resismart.in — we respond within 24 hours and credit responsible disclosure.